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3D printing can be difficult. If you experience problems there are folks who can help. First, review the guides here and for the specific printer. If you still have a problem, post to the #3dprinting Slack channel. Even if you find the solution, let us know, so that we can be aware that it might be an issue for others, and try to prevent it from happening again.
Software
OctoPrint
Login: octouser
Password: makesomething2day
Ultimaker Cura
Ultimaker Cura is the slicer of choice for many open source-based 3D printers for it's relative ease of use
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